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Your Ultimate Guide During Plumbing Emergencies

Local Family Owned & Award Winning Sydney Master Plumbers

Your Ultimate Guide During Plumbing Emergencies

Imagine waking up in the morning only to find out that your water mains have exploded. Water is gushing out and you don’t know what to do. First and foremost, do not panic as it is important to stay calm during emergencies. Start working on the damages and follow this guide before calling for help.

Do the basics. This should be applied if your plumbing problem is only on a specific area at home. For example, if your toilet is leaking, you can simply turn off the toilet valve. Provided that your kitchen sink won’t drain properly, and if it’s block, try unblocking it. You can even check how to’s from this page.

If ever you have leaking pipes you can do temporary fixes whilst waiting for the plumber to arrive. All these basic steps are provided in this page. Check for more ideas as it is never wrong to try the basics first   unless the measures are already drastic.

If you believe that your plumbing issue can be considered as a valid emergency, then here are the steps you can follow and do during the incident.

Know the Location of Your Water Mains. This is important. Whether it be an emergency or not, as a homeowner you should know where the water main is located. If a plumbing emergency happens, this should be the first step that you have to take. Shut the water main valve as quickly as possible. If your valve is the gate valve, then close it by twisting it clockwise. If it’s a ball valve, close it by turning the lever to a 90 degree angle. In any case, you should turn it off and check if the flooding still continues.

Drain Your Lines. It is essential to have residual liquid in your pipes even if you have already turned off your water supply. For this, you have to go out and turn on any outdoor outlets to fully suppress the water in your system. This step will ensure that the water disaster you are facing will be stopped at the source. 

Turn Off the Water Heater. A water heater is an expensive investment; therefore it is best to turn it off during any water emergencies. The back-up system of your water heater can place excessive pressure on the water heater itself. You can check the water heater manual to learn how to properly turn it off and you can ask for advice from plumbers regarding other safety precautions.

Clean the Flooded Area. This is vital because the furniture and other appliances in the troubled area should be moved to avoid damage and for the plumber to have easy access when fixing the problem. Once you have cleared the area, be sure to wipe and mop any water that has spilled to prevent it from seeping into the floor causing further damage.

Call the Water Company. There are circumstances that may happen and the responsibility is theirs. Like the burst pipes may be the result of unnecessary water pressure, and basement leaks may originate from the main water leak line and it is the company’s responsibility, not yours.

Call the Plumber. After informing the water company that there might be a problem with the main or public line, whether it be your responsibility or not, it is best to call a plumber to fix the issue. It is better to have the emergency contact number of your plumber or of any plumbing services in the area especially in cases like this. This is the last step for the mandatory precautions during plumbing emergencies.

With these quick and easy steps, you can now stay calm and manage any plumbing emergencies that might occur.

About Us &

What We Do

Dr. DRiP Sydney Plumbers were established in 2000, and today is one of Sydney’s fastest growing and most reputable maintenance plumbing companies. We specialise in rapid response emergency plumbing maintenance. Dr. DRiP’s head office is located in Mona Vale, however we provide a plumbing service to all areas of Sydney.

Owned and operated by Andrew Smith, Dr. DRiP offers a complete 24 hour 7 day a week service. We have 8 mobile work vehicles ready for immediate response. Each vehicle carries a comprehensive range of the latest technology and inventory to ensure most jobs can be completed on the spot, which is a great cost savings for our customers.

Dr. DRiP has built and maintains a loyal customer base, which includes domestic, commercial, real estate, strata, government and corporate companies. We initially became established throughout the Northern Beaches in Sydney and quickly built a strong reputation based on our high level of service, commitment to our customers and our professional expertise. We have since grown into a well-recognised and ethical plumbing company that services the entire Sydney region.

On time, every time is our passion and driving force behind our business. But it’s not the only thing that makes us different. Dr. DRiP has one of the strongest code of ethics and staff training systems in the business of plumbing.

Our employees are extremely valued and highly trained. All employees undertake a full security and background check before starting and undergo an intensive training schedule prior to starting work at Dr. DRiP. We recognise that our professional plumbers are the face of our company and therefore take immense responsibility on how they represent us.

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Blocked Drains & Toilets

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Hot Water Services

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